Systems Management SYSTEMS MANAGER

Analyser Types
Add/Remove analyser types
Specify analyser type manufacturer, model and active status
Specify which combinations of specimen types and services/tests an analyser type processes
Establish or inactivate departments and assign nominated analysers to departments
Specify for each analyser in a department subsets of services/tests which can be allocated
Specify for each analyser the interface
Set display order for departments on result reports
Set up department-specific standard operator comments and departmental comments
Establish User log-in accounts and passwords
Allocate usersí access rights either globally or within departments. Access rights can be granted in five classes viz. Manager, Department Head, Operator, General User and Remote Access
Each userís access can in addition be customised as denied/permitted on a per function basis
Specimen Types and Units
Set up and modify specimen types, whether a specimen site must be specified and whether the specimen type is currently active
Set up and modify known units
Item Numbers
Add new item numbers or modify existing item numbers including the type of item number (MBS, AMA, user specified)
Modify basic charge for an item number
Modify item number description
User customisable billing rules for MBS and non-MBS items
Set up Collection Centres
Set up/Modify numeric and text display formats
Add/Remove/Modify short phrase reporting screens. This facility allows managers to set up screens of abbreviations and associated phrases. These can be used to facilitate rapid entry of text results. Clicking the abbreviation (or typing the associated abbreviation) causes the associated phrase to be inserted in the report text. Any number of groupings of phrases into a screen can be set up
Establish new phrase screen.
Attach phrases to a screen with abbreviations and graphical screen layout. Rich Text support in phrases.
Edit phrases/abbreviations and move in screen
Remove phrases from a screen
Recall Types. Establish form letters to be sent to doctors and/or patients after a specified elapsed period. Any number of recall letters can be set up. A patient may have any number of outstanding recalls
Establish new recall type and associate report with recall type
Modify report associated with a recall type
Consultants. Managers can group doctors and practices for selection in management reports
Couriers/Courier Runs. Used to print result reports by courier or courier run
Set up/Modify/Delete couriers by name
Set up/Modify/Delete courier runs
Associate practices with courier runs. A given practice may appear in multiple courier runs
Associate/dissociate couriers with courier runs
Print courier runs with practice and timimng details

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Enter/Modify Department, service name, abbreviation and description
Specify allowed specimens and result format (text, integer, floating point) with numeric format
Set up normal, critical and allowed ranges. Numeric values entered for test results outside of the allowed range will be rejected. Values in the critical range or outside the normal range will be flagged on reports. Multiple ranges can be specified for different sex, age range and species
Specify units in which test is reported - separate units for each allowed specimen are supported
Specify item numbers used to bill service/test - MBS/AMA or user defined
Attach range triggered comments to service/test. A result range and optionally species is specified and the comment text. These comments are automatically attached to a service if the service result is numeric and lies within the range specified. A single range may trigger multiple comments.
Default initial values can be specified for both numeric and text results.
Specify service class - eg. Pathology. Used to determine billing rules
Specify display order for service on result reports
Specify reporting format - None, Standard, Historical, Graph. None implies the service will not be shown on result reports. This is useful for results from automated analysers which require further processing. Standard reporting just prints the result on the report. Historical reporting shows the results for the current service and for the previous 4 results for the service on the same patient. If graphical reporting selected, then a graph of up to the latest 10 values for the service is printed in addition to the text report
Specify groupings of test/services into profiles with a profile name and abbreviation. Ability to add/delete services/tests in profiles
Rapid data entry by grouping of profiles/services into Order Groups.
Optionally flag service/test as always confidential or always treated as urgent
Print details of services by department, all or individually with 3 separate detail levels
Set up of calculated results with simple user entry of formulas
Set up of Delta Check as percentage or absolute change from previous estimations

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Service Management